WHAT LANGUAGE DO WE SPEAK?
But at times acronyms slip in, turning the conversation to alphabet soup, which might leave the uninitiated at a loss. And then there are industry words and Pétanque specific terminology that can add to the confusion.
Hence, the Pétanqionary, to help clarify things.
|Balanced Score Card||A performance measurement system where 4 business elements (governance, internal operations, growth and development and external relations) are gauged to ensure a balanced view of performance.|
|Check-in||Meeting terminology: a one sentence statement at the start of a meeting regarding the state of mind, meeting expectation or the topic at hand|
|En Route||The Pétanque monthly newsletter|
|Experiential Engagement||Execution of a story boarding example within the client environment so as to introduce the Pétanque services.|
|Icons||The graphic images used on process maps. Click here for a full glossary of the icons commonly used|
|Look-back||Reflecting on an issue or an element, usually used in a report|
|Process Map||A graphic presentation of a business or IT process, starting with the purpose / goal and scope (5 most high-level activities of a process) and ending with a detailed ‘what to do’.|
|PerformancePath©:||the performance management structure we use on process maps and positioning maps to show how processes impact strategic goals.|
|Positioning Map||A graphic presentation of your business, starting with your vision and mission and ending with the 5 most critical processes in your enterprise. Click here for an example.|
|Storyboard||A graphic presentation of a process, a concept or a communication using symbols and images|
|Strategic Storyboard||A graphic presentation of a strategic plan. Click here for an example.|
|WGLL||What Good Looks Like|
|WBLL||What Bad Looks Like|