Change Management and New Ideas

Change management is essentially about “selling” new ideas to the world. It’s about getting all the affected people to start to think differently about some area of their lives.

But here is the problem – every new idea is seen as a terrible idea at first.

Margaret Wheatly, the American academic and sociologist, once said that in her projects the very the first meeting with the core team usually required more time and was more difficult than she had anticipated. Her reflection was that she didn’t understand why whenever she shared a new idea with a group of people their first reaction was “this is never going to work”. She said that she would usually spend the next two hours working through all the objections her audience had, and then they could move forward.

The first stage is always terrible…. so you need to be as patient as possible, plan for the turmoil and ride the wave of human skepticism.

As Seth Godin says, “All good ideas are terrible. Until people realize they are obvious. If you’re not willing to live through the terrible stage, you’ll never get to the obvious part.”

This is where change resilience, courage, patience and sometimes just good old fashioned stubbornness will stand you in good stead.


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